VA ServicesFull-TimeRemote — Worldwide
E-commerce Virtual Assistant
Manage day-to-day e-commerce operations for clients across Shopify, Amazon, Etsy, and other platforms.
About the role
As an E-commerce Virtual Assistant at Nolojia, you'll be the operational backbone of fast-growing e-commerce brands. You'll manage product listings, process orders, handle customer service, and keep inventory data accurate — across multiple client stores simultaneously.
Responsibilities
- Create, optimise, and update product listings across Shopify, Amazon, Etsy, and similar platforms
- Process orders, handle returns, and resolve shipping issues promptly
- Monitor and manage inventory levels — flag stock issues proactively
- Handle customer service inquiries and resolve issues professionally
- Track key store metrics: conversion rates, order volume, and return rates
- Coordinate with suppliers and fulfilment partners as needed
- Produce weekly performance reports for client review
Requirements
- 2+ years of experience in e-commerce operations
- Hands-on experience with Shopify, Amazon Seller Central, or similar platforms
- Strong customer service instincts and attention to order accuracy
- Ability to manage multiple client stores simultaneously
- Comfortable with data entry, inventory tracking, and spreadsheets
Nice to have
- Experience with e-commerce analytics and performance reporting
- Knowledge of SEO for product listings
- Familiarity with fulfilment tools like ShipStation or Linnworks
What we offer
- Competitive monthly retainer — paid reliably
- 100% remote — work from anywhere
- Access to Nolojia's AI productivity tool stack
- Exposure to multiple e-commerce brands and business models
- Clear path to Senior E-commerce Specialist roles
- Paid skills assessment
Apply for this role
E-commerce Virtual Assistant