Privacy Policy
Privacy is a right, not a checkbox. This page states exactly what we collect, why we collect it, who else sees it and what you can ask us to do about it.
Effective 1 January 2025 · Last updated 1 March 2025
Information we collect
Information you provide directly
When you fill out our contact form, book a discovery call or subscribe to our newsletter, we collect your name, email address, company name and any details you choose to share about your business needs.
Information collected automatically
We collect standard web analytics data including your IP address, browser type, referring pages and pages visited on our site. This is used to improve the website experience and understand how visitors interact with our content.
Communication records
When you contact us by email or through our forms, we retain those communications so we can answer your request and maintain continuity in our relationship with you.
Client systems data
During an engagement we may be granted access to systems you own — an inbox, a CRM, a database. We access only what a workflow requires, we do not copy that data anywhere it does not need to go, and access is removed when the engagement ends.
How we use your information
To respond to your enquiries
We use your contact information to reply to messages, schedule calls and follow up on service enquiries. We will only contact you in ways you have consented to.
To deliver our services
If you become a client, we use relevant information to scope the work, configure the systems we build for you and make sure the engagement meets its objectives.
To send you updates, with consent
If you subscribe to our newsletter, we may send you practical guides and company news. You can unsubscribe at any time using the link in every email.
To improve our website
Aggregated, anonymised analytics help us understand which parts of the site are useful and where we can improve. No personally identifying information is used for this purpose.
How we protect your data
Technical safeguards
The website is served over HTTPS. Personal data stored in our systems is protected with encryption in transit and at rest, and we use infrastructure providers who maintain their own security programmes.
Access controls
Access to personal data within our team is restricted to the people who need it to do their jobs, and everyone is trained on data-handling responsibilities.
Retention
We retain personal data only as long as it is needed for the purpose it was collected, or as required by law. Contact form submissions are reviewed and cleared on a rolling 12-month basis unless an active client relationship exists.
Your rights
Access and correction
You can request a copy of the personal data we hold about you and ask us to correct anything inaccurate.
Deletion
You can ask us to delete your personal data. We will action this promptly, subject to any legal obligation to retain certain records.
Opt out
You can unsubscribe from our newsletter at any time. Unsubscribing from marketing does not affect transactional messages relating to an active service.
Contact and updates
Questions about this policy
If you have questions, concerns or requests about this policy or how we handle your data, email us at info@nolojia.com. We aim to respond within five business days.
Policy updates
We may update this policy to reflect changes in our practices or applicable law. When we do, we will update the effective date above and, where appropriate, notify active clients by email.
Questions? Contact us or email info@nolojia.com. See also our Security page.