Privacy Policy
We believe privacy is a right, not a checkbox. Here is exactly how we collect, use, and protect your information.
Effective date: 1 January 2025 · Last updated: 1 March 2025
This Privacy Policy applies to the Nolojia website at nolojia.com and all services provided by Nolojia (“we,” “us,” or “our”). By using our website or engaging with our services, you agree to the practices described in this policy. If you do not agree, please do not use our site or services.
Information We Collect
Information you provide directly
When you fill out our contact form, book a discovery call, or subscribe to our newsletter, we collect your name, email address, company name, and any details you choose to share about your business needs.
Information collected automatically
We collect standard web analytics data including your IP address, browser type, referring pages, and pages visited on our site. This data is used solely to improve our website experience and understand how visitors interact with our content.
Communication records
When you contact us by email or through our forms, we retain those communications to better serve your requests and maintain continuity in our relationship with you.
How We Use Your Information
To respond to your enquiries
We use your contact information to reply to messages, schedule discovery calls, and follow up on service enquiries. We will only contact you in ways you have consented to.
To deliver our services
If you become a client, we use relevant information to match you with the right assistant, onboard your team, and ensure our service meets your expectations.
To send you updates (with consent)
If you subscribe to our newsletter, we may send you practical guides, productivity tips, and company news. You can unsubscribe at any time using the link in every email.
To improve our platform
Aggregated, anonymised analytics help us understand which parts of our site are most useful and where we can improve. No personally identifiable information is used for this purpose.
How We Protect Your Data
Technical safeguards
Our website is served over HTTPS. Any personal data stored in our systems is protected with industry-standard encryption at rest and in transit. We use trusted third-party infrastructure providers who maintain their own robust security certifications.
Access controls
Access to personal data within our team is restricted to those who need it to do their jobs. All staff receive training on data handling responsibilities.
Retention policy
We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are reviewed and cleared on a rolling 12-month basis unless an active client relationship exists.
Sharing Your Information
We do not sell your data
Nolojia does not sell, rent, or trade your personal information to any third party for marketing purposes — ever.
Trusted service providers
We may share limited data with trusted tools we use to run our business — such as our calendar booking platform, email service provider, and website analytics. Each provider is bound by their own privacy commitments and data processing agreements.
Legal requirements
We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Nolojia, our clients, or others.
Your Rights
Access and correction
You have the right to request a copy of the personal data we hold about you and to ask us to correct any inaccuracies.
Deletion
You may request that we delete your personal data. We will action this promptly, subject to any legal obligations we have to retain certain records.
Opt-out
You can unsubscribe from our newsletter at any time using the link in our emails, or by contacting us directly. Unsubscribing from marketing communications does not affect our ability to send you transactional messages related to an active service.
Cookies
We use only essential and analytics cookies. You can control cookie behaviour through your browser settings at any time.
Contact & Updates
Questions about this policy
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please email us at privacy@nolojia.com. We aim to respond within 5 business days.
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date below and, where appropriate, notify active clients by email.
Questions? Contact us or email privacy@nolojia.com. Also see our Terms of Service.
Have a question about your data?
We're happy to help.
Reach out to our team directly and we'll get back to you within one business day.